Customer Service And Circuits: Walmart, McDonalds And The Emerging Robotic Labor Force

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Robots used to be something present in science fiction movies and fantasy novels. But not anymore. A robotic workforce has already replaced more than 80 percent of the manufacturing sector. And other sectors are following suit. Some of the largest companies in the retail and food industries are ramping up their robotic automation tremendously. So what will this mean for consumers, as well as employees, in the future?

 

Robotic automation offers many advantages, but it also introduces change. While there are several benefits to a robotic workforce, there is also the costs to appreciate. While convenience, efficiency and even safety may be enhanced, that doesn’t mean new challenges will not be encountered. Customers and workers alike need to prepare for these challenges as it appears that a robotic workforce is inevitable

 



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