We’ve been using machine learning across Amazon for more than 20 years. With thousands of engineers focused on machine learning across the company, there are very few Amazon retail pages, products, fulfillment technologies, stores which haven’t been improved through the use of machine learning in one way or another. Many AWS customers share this enthusiasm, and our mission has been to take machine learning from something which had previously been only available to the largest, most well-funded technology companies, and put it in the hands of every developer. Thanks to services such as Amazon SageMaker, Amazon Rekognition, Amazon Comprehend, Amazon Transcribe, Amazon Polly, Amazon Translate, and Amazon Lex, tens of thousands of developers are already on their way to building more intelligent applications through machine learning.
In the midst of pandemic, business models are wide open for transformation. From my perspective, the corona virus is just a precursor to the larger